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Exam Policies

Day of Exam: Candidates should plan to arrive 30 minutes prior to their exam time. They are required to bring a government issued, photo ID. Names on exam registration must match the ID.

Results: Candidates who test in person at a Pearson testing center, will receive results immediately. If a candidate tests remotely via Person OnVue, you receive your results within 3 days by logging into your Pearson account. For CWE and CSE candidates, results are available within a few days.

Scores will not be given over the phone, but candidates who register online may check their Account page to see their posted results.

Pearson Rescheduling: CSW and CSS candidates must reschedule through Pearson’s website. Rescheduling must be completed 48 hours prior to the exam time and there is a fee of $25. Candidates can reschedule their CWE/CSE exam by emailing Ben Coffelt, bcoffelt@societyofwineeducators.org.

No Shows: Candidates who do not appear to take their scheduled exam, will forfeit their exam registration fee, and will have to repurchase their Exam Credit. Candidates must contact the SWE office prior to an exam in order to reschedule a CWE or CSE Exam. You cannot reschedule an exam after your original exam has occurred.

Cancellation Policy: The Society of Wine Educators reserves the right to cancel physical exams with fewer than five registered candidates. Cancellation decisions will be made two weeks prior to the exam date. Cancellations made by the Society of Wine Educators will not incur fees for candidates.

Refund Policy: The exam refund rate is 50% of the original exam cost, less materials. Candidate cancellations that occur within two weeks of a registered exam date will result in a forfeiture of all exam fees. Refunds must be requested within six (6) months of the original order date.

For further inquiries, please contact our office.

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